Cecilia – Funeral Wreath Bright Flowers
Price range: $150 through $350
Cecilia is a funeral wreath made with vibrant bright flowers on a lush foliage base.
Fresh premium flowers are used to create the wreath. The floral designer takes care to ensure the wreath looks full and fresh.
Same day delivery to church, house or funeral home. We do prefer the order placed the day before. If you’re unsure, please call (03) 9813 1916 to discuss.
The image is an example of the funeral wreath. We can use similar flowers, however if the flowers are not available, we will create the fresh flower wreath with similar colour flowers.
Cecilia Funeral Wreath is designed especially to honour and celebrate the life of a loved one, family member, colleague or someone special to you.
Make your gift more memorable
DELIVERY CUT OFF TIMES FOR SAME DAY DELIVERY
- Local delivery: orders must be placed by 3pm
- Outside of local area or for an office address: orders must be placed by 12midday
REFUND POLICY
Online Fresh Flower Delivery Service
Overview
We are committed to providing our customers with the freshest flowers and the best possible service. If you are not completely satisfied with your purchase, our refund policy is designed to be fair, transparent, and in accordance with Google Merchant Centre return policy guidelines.
Eligibility for Refunds
- Refunds are available for orders where flowers arrive damaged, wilted, or significantly different from the description or images provided on our website.
- If your order is not delivered on the specified date or to the correct address, you may also be eligible for a refund.
- Refund requests must be made within 3 days of delivery.
- Perishable products such as fresh flowers are not eligible for refund due to change of mind or incorrect address details provided by the customer.
How to Request a Refund
- Contact our customer service team via email or phone within 7 days of delivery.
- Provide your order number, a description of the issue, and clear photographs of the flowers received (where applicable).
- Our team will review your request and notify you of the outcome within 2 business days.
Refund Process
- If your refund is approved, the amount will be returned to your original payment method within 5 business days.
- If your order is eligible for a partial refund (e.g. if only part of the order was unsatisfactory), we will advise you of the amount to be refunded.
- In some cases, we may offer a replacement or store credit as an alternative to a refund, at your discretion.
Non-Refundable Items
- Orders with incorrect or incomplete delivery information provided by the customer.
- Orders where the recipient is unavailable to accept the delivery and the flowers are left unattended at the delivery location.
- Customised or special event orders (e.g. weddings, funerals) unless there is a fault with the product or service.
Contact Us
If you have any questions about our refund policy, please contact our customer service team at info@camberwellflorist.com or call us on (03) 9813 1916 during business hours.
Compliance Statement
This refund policy complies with Google Merchant Centre’s return and refund requirements, ensuring clear communication of eligibility, process, and timeframes for refunds. For more information about your consumer rights, please refer to the Australian Consumer Law.
